Last updated 16 June 2026
This Privacy Policy explains how Kaizen Collective ("we", "us", "our") collects, uses, discloses and protects your personal information when you visit kaizencollective.com.au or enquire about working with us. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information you give us, when you submit a form or book a call, we collect your name, email address, phone number and business name, plus anything else you choose to tell us.
Information collected automatically, like most websites, we collect basic technical data (IP address, browser and device type, pages viewed, referring links) through cookies and similar technologies, including the Meta (Facebook) Pixel and analytics tools.
We use your information to respond to your enquiry, book and run calls, deliver our services, send you relevant updates and offers, improve our website and marketing, and meet our legal obligations. We only send marketing messages where we're permitted to, and you can opt out at any time.
We don't sell your personal information. We share it only with trusted service providers who help us run our business, for example our CRM (GoHighLevel), advertising and analytics platforms (Meta, Google), and our website host (Vercel). We may also disclose information where required by law.
We use cookies and the Meta Pixel to understand how the site is used and to measure and improve our advertising. You can disable cookies in your browser settings, and you can manage ad tracking through your Meta and Google ad preferences. Turning off cookies may affect how parts of the site work.
Your information is stored on secure, reputable third-party platforms and we take reasonable steps to protect it from misuse, loss and unauthorised access. Some of these providers may store data overseas. We keep personal information only for as long as we need it for the purposes above or as required by law.
You can ask us to access, update or delete the personal information we hold about you, or to stop sending you marketing. Just email us using the details below and we'll action it promptly.
We may update this policy from time to time. The latest version will always be on this page with the "last updated" date above.
Questions about your privacy or this policy? Email HQ@kaizencollective.com.au and we'll get back to you.
