Your coaches see who to message before anyone quits.
People stop turning up weeks before they cancel. Every day the retention board gives each coach a list of who to congratulate, who to check in with and who has gone quiet, and they send the message from the same screen.
The board watches attendance. A member whose pattern drops off shows up as at risk while there is still time to have the conversation.
02
Three lists a day
Congrats for a PR or a streak. Check in for anyone the model says is trending down. At risk for gone quiet, behind on dues or an intro about to end.
03
Send, snooze or skip
Each name is a card. Message them from the card, snooze them for a few days, or clear them. Nothing falls through.
04
Weekly check-ins
Coaches see their own clients, streaks and who has not been checked in on this week, so a busy Friday does not mean a lost member.
How it works
Three steps, and none of them are yours to remember.
1
Attendance feeds the model
Every booking, check-in and no-show counts. So does a failed payment and an intro that is ending.
2
The daily list is built overnight
Each coach opens the console to their names for the day.
3
The message goes from the same screen
It lands in the member's inbox and as a push, and the thread stays on their profile.
See it
Here it is, running on the demo gym.
The retention board, coach side.
Daily listCongratulate, check in, at risk. Send, snooze or skip.
CohortsBehind on dues, intros ending, intros ended with no membership.
Demo gym shown. Every screen is the real app.
What changes for you
You hear about it before the debit bounces
By the time the payment fails the decision is made. The board gets there two weeks earlier.
Every coach has a list
Not a feeling about who has been quiet. A list, with names, every morning.
Retention becomes a habit
Ten minutes a day on the board is worth more than a quarterly re-engagement campaign.
Questions
Things gym owners ask about this.
How does it decide who is at risk?
It compares each member's recent attendance to their own normal pattern, and adds hard signals like a stopped payment or an intro that is ending without a membership.
Can the owner see across every coach?
Yes. The owner's view shows every coach's list and who has been actioned.
Get a beta spot
A gym app so good, your members will want to use it.
We are bringing gyms on a few at a time so each one gets set up properly. Leave your details and we will let you know when your spot is ready.
